TRUE · SAN RAMON
Service · All True ModelsTrue Commercial Refrigeration Repair · San Ramon, CA
We service True reach-ins, prep tables, and back-bar coolers for Bishop Ranch cafeterias, the City Center restaurants, and the grocery anchors, our shortest drive of the day.
- $75 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
True in San Ramon
True refrigeration in San Ramon.
We dispatch out of San Ramon, so this is the shortest drive we make. A lot of the cold-side work here runs through offices: Bishop Ranch cafeterias, the micro-markets tucked into the towers, and the restaurant row at City Center Bishop Ranch, all leaning on True reach-ins, prep tables, and back-bar coolers that a few hundred people depend on daily. When a unit at a working campus goes down, it moves to the top of the list.
True is built well and worth fixing, so the calls here track age and wear. The common ones are True reach-ins with bad fan motors or door gaskets and prep tables that won't hold temp through a lunch rush. We stock evaporator fan motors, defrost boards, condenser fan motors, and contactors on the truck, so most calls close in one trip.
Common repairs we do
What we close on the truck.
- Reach-in with a bad fan motor or gasket. The common True call at the cafeterias and City Center is a reach-in running warm from a failed evaporator fan motor or a torn door gasket. Both are truck-stock fixes. Labor starts around $250 plus the part, quoted in writing first.
- Prep tables not holding through a rush. In a high-traffic office kitchen, a True prep table that won't hold temp through lunch usually has a dirty condenser or a failed defrost board. We clean the coil or swap the board and verify the rail holds.
- Sealed-system and leak repair. Older True units eventually open a line and lose charge. We do recovery, evacuation, and weigh-in in-house under EPA #1279674151528, and we're R290 trained for the newer hydrocarbon gear. Full rebuilds run up to $4000 with a two-year warranty.
Models we service
True product lines.
- Reach-in refrigerators and freezers
- Sandwich and salad prep tables
- Under-counter units
- Bottle coolers
- Glass-door merchandisers
- Back-bar coolers
Pricing and warranty
What it costs. What we stand behind.
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$75
Diagnostic visit. Waived when you book the repair with us.
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Written
90 days on consumables, 1 year on major parts and boiler work. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
True service in neighboring cities.
More cities
True across our service area.
FAQ
True in San Ramon questions, answered.
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Are you a factory True dealer?
No. We service True as an independent shop, no factory-authorization claim. The only certification we hold is on Manitowoc ice machines. -
A Bishop Ranch cafeteria reach-in is down. How fast?
Fast. San Ramon is our base, so it's the shortest drive we make, and a down unit at a working campus moves to the top of the list. We're out 7 AM to 7 PM seven days, same number after hours. -
What's the diagnostic cost?
$75 flat, waived when you approve the repair, with a written quote before we touch anything.
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